Term and Conditions

Welcome to Swim Supply Store! These Terms and Conditions govern your use of our website and services. By accessing swimsupplystore.com or making a purchase, you agree to comply with these terms. Please read them carefully.

1. General Information

Swim Supply Store is a premier online retailer specializing in high-performance swimwear, surf gear, and related accessories for water sports enthusiasts. Our products cater to competitive swimmers, surfers, and beach lovers who demand quality and durability.

2. User Obligations and Responsibilities

2.1 Account Creation

When creating an account, you must provide accurate information and keep your login credentials secure. You are responsible for all activities under your account.

2.2 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Misrepresent your identity or provide false information
• Use automated systems to extract data from our site

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However, slight variations may occur, and colors may appear differently depending on your monitor settings.

3.2 Product Availability

All items are subject to availability. We reserve the right to discontinue products without notice.

3.3 Age Restrictions

Our swimwear and gear are designed for all ages, but you must be at least 18 years old or have parental consent to make purchases.

4. Ordering and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including:

• Product unavailability
• Errors in pricing or product information
• Suspected fraudulent activity

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are in USD and exclude taxes unless stated otherwise. We reserve the right to adjust prices at any time, but orders already placed will be honored at the price quoted.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, 15-25 business days after shipment

5.3 Customs and Import Duties

International customers are responsible for any customs fees, taxes, or import duties. These charges are not included in our prices or shipping costs.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

• Unworn and unwashed
• With original tags attached
• In original packaging

6.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order number and reason for return
2. Wait for our Return Merchandise Authorization (RMA) number
3. Ship items to our Las Vegas address with the RMA number clearly marked

6.3 Non-Returnable Items

The following cannot be returned unless defective:

• Opened surf accessories
• Custom-made swimwear
• Items marked “Final Sale”

6.4 Refunds

Refunds are processed within 3-5 business days of receiving your return. Original shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on swimsupplystore.com, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

8. Liability Limitations

8.1 Product Use

Our swimwear and gear are designed for recreational and competitive water sports. We are not liable for injuries resulting from improper use of our products.

8.2 Website Availability

We strive to maintain uninterrupted service but cannot guarantee the website will always be available or error-free.

8.3 Third-Party Links

We are not responsible for content on third-party sites linked from our website.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of Nevada, USA. Any disputes will be resolved in the courts of Clark County, Nevada.

12. Contact Us

For questions about these Terms or our services:

Email: [email protected]
Phone: +1 (555) 123-4567 (PST business hours)